Refund Policy

Effective Date: July 15, 2026

This Refund Policy applies to payments made through https://nomination.arabianworkingwestern.com/ for nominations, enrollments, fees, or related services submitted through the Service.

1. General Policy

Unless otherwise stated in writing, fees paid through the Service are non-refundable once a submission has been completed, transmitted, reviewed, or processed. This is a common approach where administrative processing, time-sensitive deadlines, or eligibility review begins after submission.

2. When Refunds May Be Considered

A refund may be considered, in our sole discretion, in limited situations such as:

Duplicate payments made in error.
An accidental overpayment.
A technical error that caused a charge but no usable submission.
A payment collected for a service that was clearly unavailable and not provided.

Refund requests should be submitted promptly to WorkingWestern@gmail.com with the payer’s name, date of transaction, amount, and a description of the issue.

3. Non-Refundable Situations

Refunds will generally not be issued for:

Missed deadlines.
Ineligibility under program rules.
Incomplete, inaccurate, or rejected submissions.
Failure to read rules, requirements, or deadlines before paying.
Change of mind after submission.
Disqualification or administrative decisions under governing program rules.

4. Processing of Approved Refunds

If a refund is approved, it will generally be returned to the original payment method. Refund timing may depend on the payment processor and financial institution. Any non-refundable processing fees, if applicable and permitted by law, may be deducted from the refund amount.

5. Chargebacks and Payment Disputes

Customers should contact us before initiating a chargeback so the matter can be reviewed and, where appropriate, resolved directly.

If a chargeback is initiated for a valid fee after services or administrative processing have begun, we may contest the dispute using relevant records, submission details, transaction records, and acceptance of posted policies.

6. Cancellations

Submitting a request to cancel does not automatically entitle a user to a refund. If a payment has already been processed and administrative review or submission handling has begun, the fee may remain non-refundable.

7. Contact for Refund Requests

Refund and billing inquiries should be sent to:

Arabian Working Western Alliance
P.O. Box 42
Raymore, Missouri 64083
Email: WorkingWestern@gmail.com
Phone: (715) 638-0369

Please include:

Full name
Email used for the transaction
Date of payment
Amount paid
Reason for the request